A Maintenance Solution from IT Desk Limited can enable your organisation to reduce the risk of interruptions to mission critical connectivity. By identifying and reviewing your existing infrastructure and the service levels required by your business, a comprehensive maintenance solution can be put in place. With the reduced risk of network downtime, and the added bonus of being able to budget and plan for support costs ahead of time – your connectivity infrastructure can continue to enable you and your organisation to meet your business objectives.
Our team of specialists across Tanzania lives and breathes the intricacies of hardware vendor maintenance agreements. With this expertise and experience across multiple vendors, we can take the complexity out of any of your maintenance needs.
With IT Desk local expertise to help with troubleshooting and support, you can be assured that you will get a reliable, rapid response to ensure continuity of service.
Our belief and the fact of the matter, that “a stitch in time saves nine” is no more emphasized by our offering of various types of maintenance services which are governed by tailor made contracts defining maintenance routines of our customers equipments. This ensures that our equipment provides uninterrupted services to our customers at all times without the frustrations of unwarranted breakdown.
This division is fully equipped with an in-house technical workshop. Factory trained engineers with sound technical knowledge provide customers with a thorough in-sight to the operations of the equipment we sell. Coupled with ongoing inputs, technical training seminars conducted periodically by our principal collaborators for various products; we ensure that we are always geared not only to meet customer needs, but to exceed their expectations.
IT Desk provides IT repairs and upgrades to individuals and organizations. Returning equipment to a manufacturer or supplier can be a very lengthy and unsettling process. We supply personal and trustworthy repair and upgrade services. Our aims ensure that the services and parts are provided at the lowest possible cost.